really weird issue here.... HELP!!

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TheNonpareil
tranceaddict in training

Registered: Nov 2013
Location: Makati City, Philippines

really weird issue here.... HELP!!

BCD3000 freezing when volumes are turned up...WTF???

My set up:
- Behringer BCD3000 using the 1.3.4 drivers
- Sony Vaio VGN-CR590... 2.4ghz Core2Duo, 4GB RAM, 3 USB ports, Windows 7 64-bit system FULLY OPTIMIZED FOR AUDIO PROCESSING
- using both Traktor Pro 2.0.3 and Virtual DJ 7.4
- American Audio HP700 headphones
- generic powered speakers

My story: (rather detailed, please bear with me)
- All software installation completed without problems.
- Both Traktor and Virtual DJ configured and working properly with no glitches whatsoever.
- Now the issue (which happens ALL THE TIME)...

After loading a track on one deck, I slide the volume fader up then I press the play button, and after about 1 second of sound it all comes to a halt. The BCD3000 freezes. All of a sudden, Traktor (or Virtual DJ) is unable to detect the BCD3000. In Traktor, this is shown by the "AUDIO" button crossed out in red at the top middle part of its interface. When this happens, Traktor (or Virtual DJ) is still usable and may be shut down properly, but the BCD3000 is totally frozen and needs to be powered off.

So I switch the BCD3000 on once again, waiting a bit for the drivers/control panel to load. Then, I launch Traktor (or Virtual DJ) and load a track on one deck. This time, volume faders are all the way down. I press play, and everything is sweet and ready to rock! No freezes, nothing! But of course it makes no sense as the volume fader is on zero. So, I go ahead and turn it up, and THE CRASH IS BACK. I went through the whole process all over again and just let the track play on 'til its end WITH THE VOLUME FADER ON ZERO and it played smoothly monitoring it on heaphones. Looped it, relooped it, scratched, and loaded effects and what have you - and there wasn't a bit of a glitch at all. I even loaded tracks on both decks, mixed them like crazy via headphones, and never encountered any irregularity whatsoever. But again, it doesn't make sense as THE VOLUME FADERS ARE ALL THE WAY DOWN. I thought, WTF?? I took the powered speaker and tried something. I turned the powered speaker's volume all the way down, then went back to my BCD3000 and, with tracks playing, slid the volume fader all the way up. DIDN'T FREEZE!! The music just kept on playing on both tracks! And I get the same result when I switch the powered speaker off. Again I thought, WTF??

Things I've already done that didn't make any difference:
- Made sure my BCD3000 is plugged in solo to a wall outlet
- Made sure my powered speaker is plugged in solo to another wall outlet
- Replaced RCA cords for the BCD3000's master output 4X already
- Tried using both short and long RCA cords
- Positioned the powered speaker about 2 meters away from where the BCD3000 is

Correct me if I'm mistaken, but I've dismissed any possibility that there's anything wrong with my notebook, BCD3000 software installation, Traktor and Virtual DJ installation and configuration. They all perform smoothly and everything works as they should - ALL WHEN THE VOLUME FADERS ARE ON ZERO or WHEN THE POWERED SPEAKER'S VOLUME IS ON ZERO OR TURNED OFF ALTOGETHER.

I've used this powered speaker (without any such weird issues) with other controllers - Hercules 4mx, Numark Mixdeck, Behringer BCD2000, Numark NDX800 on timecode, CDJ-100s with mixer on analog, CDJ-700s with mixer on analog and timecode.

Need your help figuring this out, guys.

Nov-24-2013 07:28 Philippines

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itsamemario
Divine Angel

Registered: Jun 2001
Location: Mushroom Kingdom

What happens when you're not playing and you touch the faders?
Immediately my mind jumps to faulty controller mapping, but could be something else. Wont hurt trying to reload the mapping again. You don't even have to have done any edits in it, sometimes they just f up on their own for some reason.

lemme know if it helps

___________________
BA-DUM-TSS

quote:

ALFI - BOHICA - DJ MIX (Stream+Dropbox)

Nov-30-2013 13:02 Norway

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TheNonpareil
tranceaddict in training

Registered: Nov 2013
Location: Makati City, Philippines

Thanks for the reply, itsamemario! I think it's the powered speaker that's causing the problem. I tried hooking up the whole rig to a different set of active speakers (borrowed) earlier and everything went smoothly. But I'm still totally puzzled as to what sort of speaker problem could cause that really weird issue in the first place. Could it be the RCA ports on the speaker? Or something else? Perhaps something that can still be repaired? Hope somebody could shed some light on this as buying a new powered speaker is out of the question for me at the moment because of budget limitations, and I still hope to be able to make it all work using the old speakers. Still need your help...

Nov-30-2013 13:19 Philippines

itsamemario
Divine Angel

Registered: Jun 2001
Location: Mushroom Kingdom

hah, yeah after re-reading your WALLOFTEXT, yeah, it would seem the powered speaker be the culprit, from the way you're describing it,
but I have no idea what could cause it. Some sort of weird feedback loop that shorts the BCD3000? sounds weird.
seeing as the bcd3000 obviously loses connection with the computer,
im thinking it's a driver error. either that, or there is something mechanically wrong with the faders, but that's probably the least likely answer. There could be a myriad of reasons, so what we need to do is troubleshoot, and seeing as you're confident it's the speakers, remove them from the setup, borrow someone else's speakers and try them out.
if the problem persists, then it's not the speakers.

but while you're getting some other speakers to try out, i'd suggest you completely remove all BCD3000 drivers and reinstalling them.

___________________
BA-DUM-TSS

quote:

ALFI - BOHICA - DJ MIX (Stream+Dropbox)

Nov-30-2013 16:15 Norway

TheNonpareil
tranceaddict in training

Registered: Nov 2013
Location: Makati City, Philippines

I've already tried hooking up the rig to a different set of powered speakers which I borrowed from a friend and everything worked smoothly! No crashes, not a problem! So I guess it's really the first set of speakers I used that's to blame. But I'd still like to know what's causing it and if there are ways to fix the problem.

Nov-30-2013 16:29 Philippines

itsamemario
Divine Angel

Registered: Jun 2001
Location: Mushroom Kingdom

quote:
Originally posted by TheNonpareil
I've already tried hooking up the rig to a different set of powered speakers which I borrowed from a friend and everything worked smoothly! No crashes, not a problem! So I guess it's really the first set of speakers I used that's to blame. But I'd still like to know what's causing it and if there are ways to fix the problem.

did u try hooking the speakers up to another dj controller?
does the same thing happen then? and i mean after problem start.

probably some loose wiring in the speakers or something like that.
so either take a look inside and fix it, or get new ones, as they seem to be broken.

___________________
BA-DUM-TSS

quote:

ALFI - BOHICA - DJ MIX (Stream+Dropbox)

Nov-30-2013 16:58 Norway

TranceAddict Forums > DJing / Production / Promotion > DJ Booth > really weird issue here.... HELP!!

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