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Pleeease can SOMEBODY help me?!?
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| Boy trance |
Aight I have a problem, there's something wrong with my internet, but it's not your normal problem! I have cable, n it connects just fine, but my browsers won't work, audiogalaxy satelite won't connect, and icq, BUT morpheus works!! So like wtf!? :( I remember somebody saying that zonealarm gave them some trouble, so I uninstalled it, but still nothin. Has anybody had a problem similar to this before? ANY help would be appreciated!!
-Boy |
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| FASTDJMP3 |
| Why don't u contact your cable operator ? |
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| Elfswonder |
| do u have internet connection sharing, if so thats why AG doesnt work |
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| lMIlk |
| quote: | Originally posted by Elfswonder
do u have internet connection sharing, |
you mean a router? |
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| lMIlk |
| wait i just thought...how did you post this if ur browsers are not working??? |
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| Fraggle |
hmm, maybe ur provider is doing maintenance or a link is down
it happened to mine a while ago, they were having troubles with pacific links to singapore or something & was out for a couple of days...they had to bring a new link online early to fix the problem :p:p:p
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| ABTsportsline |
Hey boytrance... if nobody else's suggestions work, try this:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you try to view a Web page, you may receive one of the following error messages.
Internet Explorer 5 and Later
The Page cannot be displayed.
Internet Explorer 4.x
An internal error occurred in the Windows Internet extensions.
NOTE: If you receive this error message after you upgrade to Windows Millennium Edition (Me), view the following article in the Microsoft Knowledge Base:
Q274498 "The Page Cannot Be Displayed" Error Message After Upgrading to Windows Me
NOTE: This also applies if you get an AOL error
WAOL caused an invalid page fault in moudle
CAUSE
This behavior can occur in any of the following circumstances:
Internet Explorer connection settings are incorrect
An incorrect entry exists in a Hosts file
The Winsock.dll, Wsock32.dll, or Wsock.vxd file is missing or damaged
There are multiple copies of the Winsock.dll, Wsock32.dll, or Wsock.vxd file, or one of these files is in the wrong folder.
Transmission Control Protocol/Internet Protocol (TCP/IP) is not installed or is not functioning correctly.
The WinSock2 registry key is damaged.
The Internet Connection Sharing (ICS) installation is damaged or is not functioning.
The Rnr20.dll file is missing or damaged or the "Library Path" value in the following registry key is missing or contains the wrong location:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_
Entries\000000000001
If you are using America Online (AOL) or CompuServe, there may be parental control restrictions applied to the account.
Incorrectly configured or non-functioning firewall or proxy software.
NOTE: When you attempt to view web pages in Internet Explorer after you install MSN (Microsoft Network) 5.1, you may have similar symptoms.
This behavior may occur because Internet Explorer is configured to use a proxy server to search when none is specified.
To resolve this issue, configure Internet Explorer to automatically detect settings.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).
To resolve this issue, use the steps in this section.
NOTE: If you receive the error message after you install ICS with AOL as your Internet service provider (ISP), view the "If You Receive the Error Message After You Install ICS with AOL" section of this article.
First, delete your temporary Internet files and cookies.
To delete your temporary Internet files and cookies
Click Start, point to Settings, and then click Control Panel.
Double-click Internet Options.
Under Temporary Internet Files, click the Settings button.
Click the View Files button.
Press CTRL+A to select all files.
Press DEL or click the Delete option at the top of the window.
Click the Yes button on the dialog box that appears.
After all the files are gone, close the window.
Click OK, and then click OK again.
Close the Control Panel.
NOTE: Before continuing, uninstall any firewall, internet security, or proxy software that is installed.
Verify that you can connect to your ISP and that the connection settings for Internet Explorer are correct by using one of the following methods:
Verify that the Use a Proxy Server check box is cleared if you do not use a proxy server. To view this check box, start Internet Explorer, click Internet Options on the Tools (or View) menu, click the Connections tab, and then click LAN Settings (for LAN, DSL, and Cable modem users); or from the Connections tab, highlight the appropriate dialup connection and click the Settings button (for dialup modem users)..
Try a different access number to the ISP that is not a toll number.
If you are unable to connect, uninstall and reinstall Dial-Up Networking by using the following steps.
NOTE: If your computer is running Windows 95, check to see if Dial-Up Networking 1.2 or 1.3 is installed by going into Add/Remove Programs. If either of these is listed, uninstall it prior to proceeding.
NOTE: You need your Windows CD-ROM to follow these steps.
Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
On the Windows Setup tab, click Communications, and then click Details.
Click to clear the Dial-Up Networking check box, and then click Yes if you receive a message that Dial-Up Networking is required by other components.
Click OK until you are prompted to restart your computer (if you are not prompted to restart your computer, restart it manually).
After Windows restarts, repeat steps A through D, except click to select the Dial-Up Networking check box in step c.
NOTE: These steps also apply if you receive an error message similar to one of the following error messages:
An internal error occurred in the Windows Internet Extensions.
Unable to create a network socket connection.
-or-
Unable to initialize windows sockets interface.
Click Start, point to Programs, and then click MS-DOS Prompt.
Type ping 127.0.0.1 at the prompt, and then press ENTER. If you receive four replies, go to step 6. If you do not receive four replies, uninstall and then reinstall and configure TCP/IP:
NOTE: AOL needs to be removed before doing the following steps.
To uninstall TCP/IP:
Click Start, point to Settings, click Control Panel, and then double-click Network.
Click a component on the Configuration tab, click Properties, and then note the component settings. Repeat this step until you have recorded the configuration information for all of your components.
Remove all TCP/IP-related network components from network properties. To do this, click a component on the Configuration tab, and then click Remove. Repeat this step until all TCP/IP-related network components are deleted from network properties, click OK, and then click Yes when you are prompted to restart your computer (if you are not prompted to restart the computer, do so manually).
To reinstall and configure TCP/IP:
Click Start, point to Settings, click Control Panel, and then double-click Network.
On the Configuration tab, click Add, click Protocol, and then click Add.
In the Manufacturers box, click Microsoft, in the Network Protocols box, click TCP/IP, and then click OK.
Click OK, and then click Yes when you are prompted to restart your computer (if you are not prompted to restart your computer, do so manually).
NOTE: You may receive "version conflict" error messages during this process. If you receive this error message, click No when you are prompted to keep a newer version of each file.
Repeat step 5.
Connect to your ISP, and then start Internet Explorer. Try to gain access to www.microsoft.com by name, and by the Internet Protocol (IP) address. If you can connect by using the IP address but not the fully qualified domain name (FQDN), check for entries in the Hosts file on the local computer. To do this:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type hosts, and then click your hard disk in the Look in box.
If you find the Host file, open the file in Notepad to view the contents. If there are no entries beyond the one for the local host (for example, 127.0.0.1 Localhost), contact your ISP for possible problems with their DNS server.
If a Web site does not load when you use either the FQDN or IP address, click Start, point to Programs, click MS-DOS Prompt, and then try to ping a known good Web site by using both the FQDN and IP address.
NOTE: Many larger Web sites have this feature disabled so you cannot ping them successfully.
If you can ping the site by the IP address but you still receive the error message, continue to step 8. If you cannot ping the site by using either the FQDN or IP address, verify that you can still ping the local host (127.0.0.1) and verify that the Library Path value in the following registry key is pointing to the correct location for the Rnr20.dll file:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_
Entries\000000000001
Check Network properties and look for multiple instances of the TCP/IP protocol that are bound to the dial-up adapter.
Check for multiple instances of the Winsock files. Rename any file that is not in the appropriate folder unless it is in an AOL folder, C:\Windows\Sysbckup, or C:\Windows\Ws2bakup. The appropriate folders for the Winsock files are as follows:
Winsock.dll in C:\Windows
Wsock32.dll, Wsock.vxd, Wsock2.vxd, Ws2_32.dll in C:\Windows\System
Also check the dates and versions of these files. They should match the version of Windows and the system date for that version, except when Winsock2 and/or DUN 1.3 has been added to Windows 95. Finding a C:\Windows\Ws2bakup folder indicates that Winsock2 has been installed and DUN 1.3 is listed in the Add/Remove Programs tool in Control Panel if it is installed.
To rename and replace the Winsock files, do this:
Click Start point to Find, and then click Files or Folders.
In the Named box, type the appropriate file name (for example, type wsock32.dll, winsock.dll, or wsock.vxd), click your hard disk in the Look in box, and then click Find Now.
To rename extra copies of the files, right-click the file, click Rename, and change the file extension to .old. (for example, rename the Wsock32.dll to Wsock32.old).
NOTE: If you receive an error message that a file by that name already exists, choose another file extension (for example, .zzz). If you receive an error indicating that the file can not be renamed because it is in use, then restart the computer to a DOS prompt and rename the file from DOS.
For additional information about the correct dates and sizes of these files, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q135539 Windows 95 CD-ROM Directory Listing (4 of 5)
Q150440 Windows 95 Service Pack 1 CD-ROM Directory Listing (4 of 5)
Q158193 Windows 95 OEM Service Release 2 CD-ROM Directory (5 of 6)
Q188428 Windows 98 CD-ROM Directory Listing (1 of 14)
Q238664 Windows 98 Second Edition CD-ROM Directory Listing (1 of 14)
If your computer is running Windows 95, look for the Ws2bakup.bat file on your hard disk.
NOTE: If your computer is running Windows 95, look for the Ws2bakup.bat file on your hard disk. If your computer is running Windows 98 or Windows Millennium Edition, skip to step 13.
Click Start, point to Find, and then click Files or Folders.
In the Named box, type ws2bakup.bat, click your hard disk in the Look in box, and then click Find Now.
If the file is found, proceed to the next step. If the file is not found, proceed to step 13.
After you locate the Ws2bakup.bat file:
Click Start, click Run, type c:\windir\ws2bakup\ws2bakup.bat in the Open box, where windir is the folder where you installed Windows, and then press ENTER.
NOTE: If you receive an error message that a sharing violation has occurred, press A to stop running this command. Repeat this step until the batch file has finished running.
Click Start, and then click Shut Down.
Click Restart the Computer in MS-DOS Mode, and then click OK.
At the command prompt, type c:\windir\ws2bakup\ws2bakup.bat, and then press ENTER.
NOTE: If you receive an error message while updating the registry, ignore the error message.
Type exit to restart Windows.
Export and delete the WinSock2 registry keys that are located in the following registry keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Authentication\SMM_Files
WARNING: Do not perform the following step with Windows Millennium Edition (Me).
You need to remove and reinstall TCP/IP to rebuild those registry keys before testing the connection in the next step.
You also may need to remove and reinstall DUN if you remove the SMM_files key. See:
Q218822 Err Msg: Rundll32 Caused an Invalid Page Fault in Module Rnaui.dll
If you still receive the error message, you may need to manually uninstall TCP/IP and Dial-Up Networking.
For additional information about how to remove and reinstall Dial-Up Networking and TCP/IP files, click the article number below to view the article in the Microsoft Knowledge Base:
Q181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files
If You Receive the Error Message After You Install ICS with AOL
If you receive the error message after you install Internet Connection Sharing (ICS) with America Online (AOL), verify that there are no parental restrictions on the account.
If you receive the error message after you install ICS and AOL is your Internet service provider (ISP), verify that TCP/IP (shared) is bound to the AOL adapter and not the dial-up adapter. If both the dial-up adapter and the AOL adapter are listed in Network Neighborhood when ICS is installed, TCP/IP (shared) binds by default to the dial-up adapter. You must uninstall ICS and remove the dial-up adapter from Network Neighborhood, and then reinstall ICS and verify that TCP/IP (shared) is now bound to the AOL adapter. You can then reinstall the dial-up adapter.
Hope this helps! It worked for me....
-ABT- |
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| Fraggle |
wow!!!
...that looks complicated :D:D:D!!!
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| Boy trance |
| Thanx ABT, I'll see what I can do! And for those wondering I'm using the computer at my work, so I never have too much time :( ! Thanx to everyone for their help, hopefully I'll be back on the forums regularly soon! Peace. |
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