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F*ck Rogers
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| Jayx1 |
Here is a bonifide legit complaint.
So my credit card company sends me a new credit card because apparently i had used it at a place that got busted for double swiping. So they issue me a new card.
Rogers has been automatically billing the old card since i started the contract. I forgot to tell them the new card number. OOPS! Well the DAY AFTER the due date for the bill i started getting automated calls asking me to call them about the account. They would call at 8 am and 9 at night. It got me really pissed off so i didnt call. Screw them, its only been a few days. So on day 5 finally a live person calls right in the middle of the check out line at the supermarket. I told them that it wasnt a good time and to call later. She kept insisting that i had to talk to her and it was urgent so finally i just hung up. Today (day 7) i get a call saying that if i dont pay it will go to a collection agency.
Now, considering its ONLY BEEN A WEEK and considering that the service IS PRE PAID meaning im paying for next month, they have quite the nerve. Not only am i buying out my contract and switching but COnsumers Affairs Canada will be getting a nice little letter about this.
Rogers. As if my $50 being a day late is going to make them shut down or something.... |
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| rabbitjoker |
| Want a tissue? |
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| Jayx1 |
| quote: | Originally posted by rabbitjoker
Want a tissue? |
LOL seriously though.... what bull company policy. Harrassing subscribers over one day. At least send me 2 written notices first or something |
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| rabbitjoker |
Written notices cost money. Phone calls are free.
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| Jayx1 |
| right... especially automated ones that harrass the hell out of u. |
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| malek |
| most companies are like that... ******s. |
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| Jayx1 |
| ive never had that happen to me before. |
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| VERTiG0 |
| Ah, faceless corporations. Gotta love 'em. |
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| rabbitjoker |
| quote: | Originally posted by VERTiG0
Ah, faceless corporations. Gotta love 'em. |
I  faceless corporations.
Really. I do. |
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| St_Andrew |
sue them ;)
honestly, that would piss me off BIG TIME too!
i cant use my credit card with rogers at all, cause the adress of the credit card (my adress in sweden) doesnt match the adress rogers have for me here :rolleyes: and everytime you want your account balance with rogers, you have to go trough like 3 steps to get it, same thing with my swedish provider would just have been to call a number and then get the account balance 1 second later... here it takes at least 1 min 30 sec...
there is a lot of other things that annoys me with them, but we can certainly conclude that:
Rogers sucks :whip: :whip: :whip: |
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| Fir3start3r |
I have to admit, Roger's billing procedures are F@#$@in' hell to set up and change...
I feel your greif Jayx1...
For instance, I moved from Barrie to Toronto and phoned to have my account MOVED.
At the same time, I purchase two cells phones and a TV package.
First of all, what do they do with my Internet account?
They F%$@#in' KILL my Barrie account and setup a new account!! WTF??? :wtf:
Of course I loose everything on my Roger's website, including a lot of personal artwork. :mad: :whip:
Next, they send only 1 cellphone??? When mine (the other was for the wifey) finally did come (3 weeks later), it was a different version.
I specifically ordered 2 colour cell phones; the EXACT same phones.
Yet they send me this green screen piece of S#@*.
Took another week to get that right.
THEN, the billing...omfg...the billing.
I don't understand how they can get the name of the cell phone owner correct but not the billing name. It's the SAME NAME for both :wtf:
In short, they're BRUTAL until you call them like 3 million times to make minor changes etc....
Bah...sometimes monopolies suck... :p |
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| Funkyfun |
I hate such companies....Amex is the same, even if u owe them 10 bucks and are delinquent just once....next statement has CC services will be interupted until the bill is cleared written in big bold letters...:wtf:
What they fail to see is that I have been a customer for 5 yrs and have missed just one payment..some customer service :whip: |
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