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Ticketmast and how much they suck
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| colonelcrisp |
so i ordered my wemf super early birds back in the beginning of may, still havent seen tix in my mailbox. so i call ticketmaster customer service (what a mis-nomer) and after waiting on hold for 40+ minutes, a customer service rep procedes to tell me that because canada post apparently lost my tickets, i now have to drive to toronto to pick up replacement tickets. now if i lived in toronto, that would be great but i live 2 hours away. so thats 4 hours of driving to pick up tickets that should have been mailed to me.
so now my so called cheaper ticekts are going to cost me another 60 bucks in gas and half a day of my time to get. i could kill someone right now |
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| dallastar |
| quote: | Originally posted by colonelcrisp
so i ordered my wemf super early birds back in the beginning of may, still havent seen tix in my mailbox. so i call ticketmaster customer service (what a mis-nomer) and after waiting on hold for 40+ minutes, a customer service rep procedes to tell me that because canada post apparently lost my tickets, i now have to drive to toronto to pick up replacement tickets. now if i lived in toronto, that would be great but i live 2 hours away. so thats 4 hours of driving to pick up tickets that should have been mailed to me.
so now my so called cheaper ticekts are going to cost me another 60 bucks in gas and half a day of my time to get. i could kill someone right now |
that sucks ass colonelcrisp - I wish there was someway i could help - b/c i live in toronto - but maybe you could plan a weekend of it?
:tongue2 take care and kick the clerks ass! *~* j/k |
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| *~LiSa-LoO~* |
| Is that the closest ticket master to you? Maybe you could ask them if you could pick them up at a closer location. Or maybe one that's on the way to WEMF? |
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| StereoPrincess |
Demand satisfaction!
Get them to courier the tickets to a ticketmaster closer to you. |
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| *~LiSa-LoO~* |
| quote: | Originally posted by StereoPrincess
Demand satisfaction!
Get them to courier the tickets to a ticketmaster closer to you. |
I agree...or even to your door...it should not be your responsibility |
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| Surreal JRS |
| quote: | Originally posted by StereoPrincess
Demand satisfaction! |
Pistols at dawn! |
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| dallastar |
| quote: | Originally posted by StereoPrincess
Demand satisfaction!
Get them to courier the tickets to a ticketmaster closer to you. |
yeah totally dude!:D |
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| colonelcrisp |
as for the ticket master closest. there is a ticketmaster in ottawa, but it isnt the headquarters which was what the lady said i would have to pick up the tix at....
pistols at dawn sounds way better |
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| *~LiSa-LoO~* |
| quote: | Originally posted by colonelcrisp
as for the ticket master closest. there is a ticketmaster in ottawa, but it isnt the headquarters which was what the lady said i would have to pick up the tix at....
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It doesn't hurt to call back with a calm yet forceful tone. And tell them that you aren't happy with their service at all and that they should be helping YOU. If not...tell them you can ensure them you will not be doing business with them again and informing others about their terrible service. |
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| Djsketchbag |
| wait i dunno but for what i understand this is not ticketmaster fault Canada post lost your ticket .... with somethings you order online unles you purchase insurance on the item your out of luck if something happens i think it's nice of em to replace your tickets but it is stupid that someone who works there can't take the 50cents to mail it to you |
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| *~LiSa-LoO~* |
| quote: | Originally posted by Djsketchbag
wait i dunno but for what i understand this is not ticketmaster fault Canada post lost your ticket .... with somethings you order online unles you purchase insurance on the item your out of luck if something happens i think it's nice of em to replace your tickets but it is stupid that someone who works there can't take the 50cents to mail it to you |
Well it that case I think he should call Canada Post as well. |
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