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Software problem report form
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Cosmo

  1. Describe your problem:

    ______________________________________________
  2. Now, describe the problem accurately:

    __________________________________
  3. Speculate wildly about the cause of the problem:

    __________________________
  4. Problem Severity:


    1. Minor__
    2. Minor__
    3. Minor__
    4. Minor__

  5. Nature of the problem:

    1. Locked Up__
    2. Frozen__
    3. Hung__
    4. Shot__

  6. Is your computer plugged in? Yes__ No__
  7. Is it turned on? Yes__ No__
  8. Have you tried to fix it yourself? Yes__ No__
  9. Have you made it worse? Yes__
  10. Have you read the manual? Yes__ No__
  11. Are you sure you’ve read the manual? Yes__ No__
  12. Are you absolutely certain you’ve read the manual? No__
  13. Do you think you understood it? Yes__ No__
  14. If ‘Yes’ then why can’t you fix the problem yourself?

    ____________
  15. How tall are you? Are you above this line? __________________
  16. What were you doing with your computer at the time the problem occurred______
  17. If ‘nothing’ explain why you were logged in.

    ________________________
  18. Are you sure you aren’t imagining the problem? Yes__ No__
  19. How does this problem make you feel?

    ____________________________
  20. Tell me about your childhood.

    ___________________________________
  21. Do you have any independent witnesses of the problem? Yes__ No__
  22. Can’t you do something else, instead of bothering me? Yes__
cycloptor
christ... this is everything i've come to love about working tech support. good find. this is defenatly going up at work.:p
thewarpbrothers
yeah now i can fix my computer :D
drizzt81
the problem is that 90% of the time, the tech support people have less clue than me...

err.. make the 99%
Dj_Andrew_K
AHAHAHAHAHAHAHAH
eye_03
hahh..


are you taller than this line?


lol:haha:
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