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Are ReFX a good company?
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| echosystm |
| this is not the only time ReFX have been ****s. Do a search for Arksun on KVR. :p |
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| Beyer |
Jesus.. Well, there goes my plans on buying the gladiator synth. :whip:
No f****ng way will I ever support someone like that. |
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| Theran |
| They won't be getting any of my money, they s*ck. Nexus s*cks. (vanguard rules btw ;) ) |
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| Ry Thomas |
| them, there are far better plugins around anyway. To me they have made no exceptional plugins |
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| cryophonik |
| quote: | Originally posted by Beyer
Jesus.. Well, there goes my plans on buying the gladiator synth. :whip:
No f****ng way will I ever support someone like that. |
Gladiator is made by Tone2, not reFX. |
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| thecYrus |
| the company is managed by kids :\ |
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| Beyer |
| quote: | Originally posted by cryophonik
Gladiator is made by Tone2, not reFX. |
I thought that tone2 was just another brand name made by the refx people. If that's not the case, then: :) |
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| Az |
| quote: | | The terms of use clearly state that for downloaded or opened software there are no returns, refunds or transfers. |
but you'd have to download the software to see this, at which point if you disagreed, you still couldn't get a refund as there are no returns. I'd want to check the legality of that...
someone relay that to the thread if they're signed up :stongue: |
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| Ray_Chappell |
| quote: | Originally posted by Az
but you'd have to download the software to see this, at which point if you disagreed, you still couldn't get a refund as there are no returns. I'd want to check the legality of that...
someone relay that to the thread if they're signed up :stongue: |
These type of agreements have been through the ringer on legality as it is. Bottom line, any agreement you make after the purchase (or action) is going to be on shaky ground. They've been voided even when done before (most companies have changed things like terms and conditions to meet those requirements now), but after the purchase or action taken... very weak. 99% of the population won't challenge it though because litigation costs money, especially if you find out you have to go to their forum to pursue it.
And on a sidebar, service like this doesn't help their case when they're asking people to pay for their product and providing service to not one, but two people that were willing to. Dumbasses. |
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| Jason_R |
[QUOTE]Originally posted by Beyer
I thought that tone2 was just another brand name made by the refx people. If that's not the case, then: :) [/Q
Tone two is not another brand name of refx. The Vanguard synth was developed by Michel Kleps who is the owner of REFX however the filters & Oscillators were developed by Markus Fell the owner of Tone 2.
Refx have quite a reputation for crap customer service but I can assure from personal experience that Tone 2's customer service is nothing short of excellent. ( It was also rumored that the two developers’ fell out over Michel Kleps treatment of customers but I can't confirm )
By the way Gladiator is one hell of a synth and I can highly recommend it. |
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