Originally posted by Ania_xox
I just listened to a minimal set while doing an assignment and my head ing hurts
sorryUmmieILoveyou:(
Hun its an acquired taste.......Try along the lines of marco carola,ritchie for a change:-
I love you 2 hun ;)
Slylee
my mom gets sooo pissed off over outsourcing. whenever she has to call chase or whatever credit card company, she always gets someone in like india or some and she loses it and hangs up. lol
gehzumteufel
quote:
Originally posted by Slylee
my mom gets sooo pissed off over outsourcing. whenever she has to call chase or whatever credit card company, she always gets someone in like india or some and she loses it and hangs up. lol
To be fair, they are ing idiots. They listen for key words, follow a script, and can't do if you say something that in even the slight bit is different than the script.
Slylee
quote:
Originally posted by gehzumteufel
To be fair, they are ing idiots. They listen for key words, follow a script, and can't do if you say something that in even the slight bit is different than the script.
exactly. and her frustration is aimed more at the credit card companies for being cheap ing s and hiring these people rather than help w/ our own unemployment issues.
Ivand
quote:
Originally posted by gehzumteufel
To be fair, they are ing idiots. They listen for key words, follow a script, and can't do if you say something that in even the slight bit is different than the script.
as an exworker for a callcenter i can say that even when some of the time thats true, usually we CANT get out of the script, the companies usually demand that the agents follow the script thoroughly... is not fun at all.
Moral Hazard
Way to turn this into an actual conversation. s.
gehzumteufel
quote:
Originally posted by Slylee
exactly. and her frustration is aimed more at the credit card companies for being cheap ing s and hiring these people rather than help w/ our own unemployment issues.
heh well I get her worry, but this is not a phenomenon that is only happening here.
gehzumteufel
quote:
Originally posted by Ivand
as an exworker for a callcenter i can say that even when some of the time thats true, usually we CANT get out of the script, the companies usually demand that the agents follow the script thoroughly... is not fun at all.
I currently work in a call center (of 3 people w00t! :( I hate my job), and I have worked in others that are much much larger. The companies that require the script to be followed to a T have the worst customer service ratings.
whiskers
the '90s called, they want their lame joke back
gehzumteufel
quote:
Originally posted by whiskers
the '90s called, they want their lame joke back
I chuckled.
adi_hanson
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(In a very thick indian accent) Hi , my name is richard , how can i help?
Thanks richard nasahemapetilon for his services
But i so wanted a curry while he was speaking
Ivand
quote:
Originally posted by gehzumteufel
I currently work in a call center (of 3 people w00t! :( I hate my job), and I have worked in others that are much much larger. The companies that require the script to be followed to a T have the worst customer service ratings.
i was on the peoplepc cancellation department... i hated every second of it. the impotence of knowing they are stealing people money and that you are helping them.. argh
