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Woman blames Ubuntu for failing, and then the aftermath (pg. 2)
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| gehzumteufel |
| quote: | Originally posted by Pjotr G
Ubuntu is not for "clueless" (for lack of a better word) users. Windows does a better attempt at being that. Dell should have helped her better, instead of pushing nerdy technology. It is not windows, and it doesn't do everything windows does the way windows does, so don't push it as if it were. |
I couldn't agree more. |
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| bas |
| quote: | Originally posted by Pjotr G
Ubuntu is not for "clueless" (for lack of a better word) users. Windows does a better attempt at being that. Dell should have helped her better, instead of pushing nerdy technology. It is not windows, and it doesn't do everything windows does the way windows does, so don't push it as if it were. |
That's what I was saying too. The Dell rep didn't explain it properly and led her to believe it was identical to Windows. Dropping out for the entire year is stupid as , but don't rail her for getting dicked around by Dell. |
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| gehzumteufel |
| quote: | Originally posted by bas
That's what I was saying too. The Dell rep didn't explain it properly and led her to believe it was identical to Windows. Dropping out for the entire year is stupid as , but don't rail her for getting dicked around by Dell. |
She got dicked around, but dropping out of school!? That is fail right there. |
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| treeboo |
Im not totally shifting the blame off Dell, but she called to complain that Ubuntu wasn't her ideal and she wanted to switch to Windows (at the still-available package price). Rather than stick to what she wanted, she let the Rep talk her into keeping something she didn't want and had already had bad experience with.
Dell doesn't offer software support for Ubuntu, which is another problematic situation here. If someone would've walked her through the simple steps of activating your wireless, setting up the included PPoE client, and starting OpenOffice, this whole situation could've been avoided. Instead, they basically told her she was stuck. |
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| gehzumteufel |
| quote: | Originally posted by treeboo
Im not totally shifting the blame off Dell, but she called to complain that Ubuntu wasn't her ideal and she wanted to switch to Windows (at the still-available package price). Rather than stick to what she wanted, she let the Rep talk her into keeping something she didn't want and had already had bad experience with.
Dell doesn't offer software support for Ubuntu, which is another problematic situation here. If someone would've walked her through the simple steps of activating your wireless, setting up the included PPoE client, and starting OpenOffice, this whole situation could've been avoided. Instead, they basically told her she was stuck. |
I agree Dell dropped the ball, but just like most stupid lazy Americans, she gave up and cried until someone did the work for her. Typical. If she got on a windows computer and went to google, she could have easily found willing support. The first 3 links are all Canonical supported help that she could have easily found the answers she needed. |
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| treeboo |
| quote: | Originally posted by gehzumteufel
I agree Dell dropped the ball, but just like most stupid lazy Americans, she gave up and cried until someone did the work for her. Typical. If she got on a windows computer and went to google, she could have easily found willing support. The first 3 links are all Canonical supported help that she could have easily found the answers she needed. |
So is she setting up for a lawsuit?
Man, I can't believe she dropped out of a YEAR of school, giving up on her situation 6 months in advance. It makes me glad that she wont be graduating (even though she was pretty cute by all accounts) |
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| gehzumteufel |
| quote: | Originally posted by treeboo
So is she setting up for a lawsuit?
Man, I can't believe she dropped out of a YEAR of school, giving up on her situation 6 months in advance. It makes me glad that she wont be graduating (even though she was pretty cute by all accounts) |
She is not setting up for a lawsuit that I am aware of, but the article makes it clear that they did all the work for her in showing what can be done to rectify her situation. |
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| flavdave |
| quote: | | MCFARLAND (WKOW) -- Abbie Schubert paid more than $1,100 for a Dell laptop hoping to enroll in online classes at Madison Area Technical College, or MATC. |
If she was dropping $1,100 on a laptop she should have bought a Macbook instead. |
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| LeopoldStotch |
for $1,100, she would have went for another laptop other than a Dell. She could have went for a lower end Toshiba or Compaq with a Windows OS.
but yeah I think the lolworthy part is when she quit after she couldn't open Microsoft Office applications without looking at OpenOffice. :conf: |
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| gehzumteufel |
| quote: | Originally posted by LeopoldStotch
but yeah I think the lolworthy part is when she quit after she couldn't open Microsoft Office applications without looking at OpenOffice. :conf: |
Especially since all office documents are automatically associated with the equivalent OpenOffice.Org applications. |
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| treeboo |
| quote: | Fail Count: 9
1. Ordered Dell
2. Spent $1100 not knowing what she was buying
3. Never heard of Ubuntu
4. Called Dell for help
5. Took Dell tech's advice in keeping Ubuntu instead of getting Windows like she wanted
6. Unable to access the internet through Verizon with laptop
7. Expected to be able to install MS Office despite requirements being printed on the box.
8. Dropped out of college
9. Twice
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| Dervish |
Ubuntu is for the clueless it's ing easy. How the do you install office on a pc? Click the big "install office" button? Cos that near enough what you do with open.
:p |
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