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Beatport Rocks!
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| Djsketchbag |
| I have to say I am super impressed with beatport, I got a new pc and I was transferring my tracks from one HDD to the other and by mistake deleted my Dec 08 and Nov 08 folders. I emailed beatport and informed them that I have lost these folders and with in 15 min I had an email back from a rep called Tina saying that all my tracks are available for download again. I think this is the most efficient customer service I have ever received from any company. Beatport FTW! |
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| elFreak |
| until you need to ask for a refund because of clipping tracks;) |
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| Elendil |
| Similar thing happened to me, and I had the same result - very quick resolution. I've purchased quite a few tracks from them - but I'm definitely not digging the ever increasing appearance of 2.49 tracks - yikes ;) |
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| Endgame |
Yep, their support is very good. The only problem I have, is with the new layout. When you are listening to a track in your playlist, and perform a search, then hit enter...the clip restarts from the beginning.
Silly and frustrating. But, I guess if that's my biggest complaint then they aren't doing too bad.
(Please, if anyone knows...is there a way around this?) |
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| MikeyN |
| quote: | Originally posted by Endgame
Yep, their support is very good. The only problem I have, is with the new layout. When you are listening to a track in your playlist, and perform a search, then hit enter...the clip restarts from the beginning.
Silly and frustrating. But, I guess if that's my biggest complaint then they aren't doing too bad.
(Please, if anyone knows...is there a way around this?) |
UGH ! I have the exact same issue ! :mad: :mad: :mad: |
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| NuERA |
| send a msg to the tech support, they'll probably take care of it |
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| SPANIARD |
| Customer Service maybe, but layout can right off. |
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| Djsketchbag |
| quote: | Originally posted by SPANIARD
Customer Service maybe, but layout can right off. |
Its not that bad once you know were things are. |
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| Orko |
| They finally got the DJ mixes section up, which I like. Now only if they would stop charging extra for WAV, I would be happy. |
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| cammaxwell |
| quote: | Originally posted by elFreak
until you need to ask for a refund because of clipping tracks;) |
Any time I've had an issue with track quality, either clipping or download issues, they taken care of the problem with either a redownload or a credit... |
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| Djsketchbag |
| quote: | Originally posted by cammaxwell
Any time I've had an issue with track quality, either clipping or download issues, they taken care of the problem with either a redownload or a credit... |
Okay newb here whats clipping ? |
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| exstasie |
| quote: | Originally posted by Endgame
Yep, their support is very good. The only problem I have, is with the new layout. When you are listening to a track in your playlist, and perform a search, then hit enter...the clip restarts from the beginning.
Silly and frustrating. But, I guess if that's my biggest complaint then they aren't doing too bad.
(Please, if anyone knows...is there a way around this?) |
Good to know i'm not the only one that has the restarting issue in the playlist.
I thought it was cause i'm on a Mac lol
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