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Ex-Globalive employee gets revenge by leaking the crap out of the upcoming carrier’s! (pg. 6)
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| Abercrombie |
| quote: | Originally posted by dEsidEL
I wonder if they employ mostly Brampton residents there......
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;)
/when they're not protesting |
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| E2EK1EL |
| quote: | Originally posted by Djsketchbag
This is true during the holyday season there is a wait but its the busy season for everyone, try finding a parking spot in a mall around xmas time. We are hiring 2500 extra reps this year based on our service levels from last xmas rush by the fall. |
The worest was Sept I heard from this CSR |
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| E2EK1EL |
| Everyday driving home on the DVP and I notice lots of cell towers being installed ... GlobalLive or Telus? hmmmmmmm |
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| Owen M |
ironically, the guy who was fired for | quote: | | “poor performance in marketing”. |
caused all this excellent word of mouth marketing by leaking all this info. too funny |
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| dEsidEL |
I saw this at the bakery the other day..
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| Jer |
| quote: | Originally posted by Djsketchbag
Well I said we don't outsource our center because you said we have no English speaking agents, I think you might have forgotten were you live. If you except for everyone to speak crystal clear English in a multicultural country like Canada it’s just not going to happen.
As for the rates I think there fair and competitive with the market. You can go to McDonalds and get a double cheeseburger for their value meal or you can go to a fine dining restaurant and get a steak. Were the steak, I prefer the steak myself.
Your absolutely right not everyone is going to like Rogers and that’s just the nature of the business I just wanted to help you be a little more informed that concerns like the ones you have stated have been brought up in the past and are being addressed all the time to help improve the service Rogers provides for its customers.
And competition is great it’s what gets us all our customers as we still are the number one provider in Canada. |
While Rogers and I have had disagreements, I'll admit that of the MANY times that I've had to call DIG or ACC I've never really ever dealt with a language barrier whatsoever. Multicultural country or not, I expect the person on the other end to speak at least ONE of the two officially recognized languages in a clear and coherent manner and I've had ZERO issues with that and have rarely heard of issues like that when dealing with Rogers & their CSRs.
As for Rogers and their status as the "largest" provider, I honestly think it's less a matter of innovation and moreso capitalizing on a market where other corporations simply don't have the resources or infrastructure to challenge them. New equipment / hardware / handsets are almost ALWAYS developed for the GSM platform as that covers nearly 85 or 90% of your worldwide consumer market. With RCI being the only provider in Canada that uses that infrastructure, it gets first crack at "new" products. If you ask me, this makes the Rogers hype machine easier to fuel as they really don't have to fit / outbid for exclusivity on product, the latest and greatest is just low-hanging fruit to them as in most cases CDMA equipment is months (if not years) from being ready for primetime.
I honestly think once there's some VIABLE competition (IE a provider with the resources to take Rogers on directly - not just in terms of spectrum and coverage but financially) you'll start to see MUCH more consumer-centric ethos and business practice. What GlobalLive is supposedly doing with their text messaging / call display packs included in the rate plan is a great first step to generate this competition that I feel Canada so badly needs, all the providers and their customers will be all the better for it. |
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| E2EK1EL |
| quote: | Originally posted by dEsidEL
I saw this at the bakery the other day..
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LOL x 100 |
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| Cyrus King |
this is great news!!!
maybe the iphone will be compatible then. i will unlock mine to switch over to their unlimited plans
jon .. my is wet again |
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| E2EK1EL |
| quote: | Originally posted by Cyrus King
this is great news!!!
maybe the iphone will be compatible then. i will unlock mine to switch over to their unlimited plans
jon .. my is wet again |
Current : no
Future : highly doubt it
Apple iPhone 3G
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 1900 / 2100
http://www.gsmarena.com/apple_iphone_3g-2424.php |
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| Cyrus King |
so why is it being planned then?
whats all the fuss about them becoming 1700? |
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| E2EK1EL |
| quote: | Originally posted by Cyrus King
so why is it being planned then?
whats all the fuss about them becoming 1700? |
Meaning they are setting up their network and almost ready to roll out.
T-Mobile was the only one in the world to use the 1700 band, and now GlobalLive is on it too.
That's why there was a huge rumor about T-Mobile coming to Canada, but they backed off. |
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| Cyrus King |
| quote: | Originally posted by E2EK1EL
Meaning they are setting up their network and almost ready to roll out |
so i guess that it isnt going to be 1700 when they first roll out but maybe in the future? |
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