US-114 MKII problem
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mnw479 |
Hello,
I bought a TASCAM US-144MKII half a year ago and i still can't get it to output sound. I followed the instructions in the manual, updated drivers and firmware from the website, and set it as the default audio device. I checked that the mon mix knob was turned to computer and the phones and line out knob were turned up. After this, I contacted customer support and they did not know what the problem was and said it was broken, but the warranty ran out. It is in mint condition and I believe that I have overlooked something that is fixable.
When I first got it, i got it to work in cubase le4 and mixmeister for a short amount of time. Now when i try to use it in itunes or fl studio it doesn't work. I've tried it with both speakers and headphones. Does anyone have an idea what's wrong? I appreciate it. |
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DJ RANN |
Questions:
1, What OS?
2, What sequencer (and version)?
3, What driver version are you using? |
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mnw479 |
1. Windows 7 64-bit
2. FL Studio 10 / Cubase LE5
3. 2.03 |
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DJ RANN |
quote: | Originally posted by mnw479
1. Windows 7 64-bit
2. FL Studio 10 / Cubase LE5
3. 2.03 |
Thanks - so you're using the latest driver and firmware - did you follwing the intall instructions exactly as laid out in this?
http://tascam.com/content/downloads...ele5_qsg_va.pdf
Tascam products can be really finicky about following their installation protocol.
Also, have you tried a different USB cable and a different USB port? |
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mnw479 |
I assume you're referring to the user's manual, but yes i followed it word for word. I don't have another usb cable and i tried a different usb port with the same result. |
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Zombie0729 |
uninstall the drivers, download the new ones but before you click install/run, right click on the install EXE and select "run as administrator", this is usually the culprit for Vista/W7 issues (speaking from experience here) |
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mnw479 |
thanks for the advice, but that did not work either. does anyone else own this and have had problems with it? |
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mnw479 |
Does anyone know how I could have damaged it, because customer service said it was broken. |
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Looney4Clooney |
use your warranty. |
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mnw479 |
quote: | Originally posted by Looney4Clooney
use your warranty. |
like i said, i've had this for half a year and the warranty has ran out. |
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Looney4Clooney |
like I said, use your warranty. |
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mnw479 |
i'm pretty sure that the warranty was only one month, or am I missing something? |
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