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Anyone familiar with Norton??
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DJ Mikey Mike
rite here's the problem. On incoming emails Norton scans it, and if its infected comes up with an option box. First it asks me to repair it. 9 times out of 10 it wont repair it coz virus scanners are ing these days.. so secondly it asks me do i wanna quarantine it, which of course i dont coz the ****** will be on my comp.. and if it cant even quarintine it then it deletes it, leaving my registry anally raped..

So basically.. no matter what happens if someone sends an virus to my computer thru email, im ed. Coz one way or another its gonna end up on my computer..

Is there noway i can set norton to scan it, and if its infected then totally reject the email.. just return it to sender and block the address. Surely something like this can be done instead of the virus coming in contact with my comp.

And this goes for any virus. Like i remember i once got a virus, so i backed everything up on cd, formatted, and re-installed everything. Then when putting everything back on my computer i see a word doc file is infected.. so i think it.. i no whats gonna happen if i click repair. Its just gonna get onto my computer no matter what i do. So i click cancel, hoping that this will mean my computer just totally has nothing to do with this virus. I chuck away the disc, scan my comp, and believe it or not it has infected my computer.

So am i just running the wrong settings? or is norton really poo. If i scan a virus on a disc or email i just wanna delete it and get rid of it without it coming newhere near my c: drive. Is this not possible?

Hopefully someone has had similar experience and can understand my drivel.. sorry but as u may hav gathered by now ive just got a virus and am about to kick some ing ass to the person who sent it :rolleyes: But i just cant seem to help getting them.. Any suggestions, recommendations, help, plsssssss :D

mike
jploveparade
Has Norton a support forum?
DJ Mikey Mike
quote:
Originally posted by jploveparade
Has Norton a support forum?


hmmm im not sure. i went on there website once, and they go to so much trouble trying to get u not to email them.. wankers.
rjwilmsi
I don't see what the problem is "DJ Mikey Mike." If you get an email infected with a virus then surely you just want to delete it ASAP without opening it, which Norton Antivirus should let you do? The infected email is likely to be either spam (which you don't want anyway) or from a friend (who will send you another email if the content is important) so you probably don't really need to read the infected email anyway. I agree that it would be better if NAV could repair more infected files, but I'm usually more than happy if NAV just detects the virus before I open the email/file, so that I can annihilate the little b****** before it infects my PC.

BTW, www.symantec.com does have a support forum, which you might like to try.
Stanza
Yeah I had a similar situation with viruses. Normally what happens is that Norton detects the virus and shows you what file is infected. I search for this file using the Find function in Windows and I delete it manually. Sometimes the ****** can't be deleted in Windows since the file is being used by another program. What I do is is go into command prompt and terminate that biaatch.
DJ Mikey Mike
quote:
Originally posted by rjwilmsi
I don't see what the problem is "DJ Mikey Mike." If you get an email infected with a virus then surely you just want to delete it ASAP without opening it, which Norton Antivirus should let you do? The infected email is likely to be either spam (which you don't want anyway) or from a friend (who will send you another email if the content is important) so you probably don't really need to read the infected email anyway. I agree that it would be better if NAV could repair more infected files, but I'm usually more than happy if NAV just detects the virus before I open the email/file, so that I can annihilate the little b****** before it infects my PC.

BTW, www.symantec.com does have a support forum, which you might like to try.


so what ur saying is if i just delete the file there and then without attempting to repair and without quarinting (spell check :p) , it wont hav had time to spread??? If so if it ever happens again i'll just delete the ****** str8 away.

Cheers

Mike
rjwilmsi
Yeah, a virus only infects your computer if it is executed (i.e. you doubleclick the infected file or open the infected email etc) so if you delete the virus before it's executed then your computer will be OK. I would only attempt to repair or quarantine an infected file if I REALLY needed the file and didn't have a backup etc. Otherwise I would always delete it ASAP - viruses can be so destructive that it doesn't seem worth the risk, IMHO.
DJ Mikey Mike
quote:
Originally posted by rjwilmsi
Yeah, a virus only infects your computer if it is executed (i.e. you doubleclick the infected file or open the infected email etc) so if you delete the virus before it's executed then your computer will be OK. I would only attempt to repair or quarantine an infected file if I REALLY needed the file and didn't have a backup etc. Otherwise I would always delete it ASAP - viruses can be so destructive that it doesn't seem worth the risk, IMHO.


ok thanks for ur help
decode
From what ive seen norton seems a waste of time, its ok untill it starts to all your up!
Xo|oX
do a "liveUpdate" on all your Norton programs... it mostly fixes it...
for me...;)

Xo|oX
you could also try zipping the file with winzip or what-so-ever
then no antivirus program can detect it...
or you could switch of automatic virus scan of outgoing mails.
escee
Bah norton programs are suck. They up the registry so badly. I installed system works 2002, except my pute crashed while installing. So i tried to reinstall over the top, asks me to uninstall, so i tried, and it says its not a completed installation. So i had to go through the registry and take all the reg keys out and in doing that, i ed up my recycle bin so i dont have one now.
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