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Went Over My DSL Download Maximum By 60.7 GIGS
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| Blue. |
| $320 extra charge on my DSL this month, . They didn't even say that it had limits when I signed up and they only started charging me for the last 30 days. This is bull, can they really just introduce limits and not tell anyone about it? I was never e-mailed or anything about it, the only time I'm e-mailed is when it's about billing information :rolleyes: :whip: :mad: |
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| DJ El Kay Dee |
| quote: | Originally posted by trance_n_dance
$320 extra charge on my DSL this month, . They didn't even say that it had limits when I signed up and they only started charging me for the last 30 days. This is bull, can they really just introduce limits and not tell anyone about it? I was never e-mailed or anything about it, the only time I'm e-mailed is when it's about billing information :rolleyes: :whip: :mad: |
holy man..switch to rogers ASA-in P |
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| StereoPrincess |
| Oh my God! thats horrible. Did you have a lot of people downloading from you?? Cuz they count that in also. What company? |
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| Blue. |
| quote: | Originally posted by DJ El Kay Dee
holy man..switch to rogers ASA-in P |
Ye 2 GIGS a day is quite a workload eh lol. I'd switch to Rogers but apparantly they are going to implement limits as they've been saying for months, plus DSL always stays the same speed pretty much. But can this company actually do this? I am for sure going to disconnect my service so can I simply say you didn't tell me, go screw yourselves, I'm switching companies? |
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| DJ El Kay Dee |
| oh and btw..bell has it stated now in their ads and sign up contracts or watever that there IS a 5 GB cap..look closely..it should be stated...tahts why all us TAs are on rogers (well most of us) |
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| Blue. |
| quote: | Originally posted by StereoPrincess
Oh my God! thats horrible. Did you have a lot of people downloading from you?? Cuz they count that in also. What company? |
Access Vantage DSL. Kill them, kill them all. Not too many people upload off of me, only on Direct Connect when I'm on a movie HUB and I only started doing that a few days ago. It's from me running Kazaa, DC and iMesh 24/7 :p .
The reason I'm mad is that I've been downloading the same amount every month and they send me a bill now and only for this month meaning they must have just implemented them, so don't they have to inform me or I can say off? |
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| DJ El Kay Dee |
| quote: | Originally posted by trance_n_dance
The reason I'm mad is that I've been downloading the same amount every month and they send me a bill now and only for this month meaning they must have just implemented them, so don't they have to inform me or I can say off? |
ok now u have a reason....if they suddenly charge u without a warnign, then u can even take them to court
but go thru all ur mail from them etc and see if anything (even in fine print) is mentioned about the cap |
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| Blue. |
| quote: | Originally posted by DJ El Kay Dee
ok now u have a reason....if they suddenly charge u without a warnign, then u can even take them to court
but go thru all ur mail from them etc and see if anything (even in fine print) is mentioned about the cap |
Oh I will definately do that. Problem is that my parents aren't exactly aware of the charges just yet or I wouldn't have arms to type with right now. I'm not sure if I should mention it just yet or anything, seeing as my birthday is in 2 weeks, payment due March 8 and I know they'll find out soon but I they might just be a little mad that in one month I spent enough money to pay for my DSL for like 8 months. |
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| DJ El Kay Dee |
| quote: | Originally posted by trance_n_dance
Oh I will definately do that. Problem is that my parents aren't exactly aware of the charges just yet or I wouldn't have arms to type with right now. I'm not sure if I should mention it just yet or anything, seeing as my birthday is in 2 weeks, payment due March 8 and I know they'll find out soon but I they might just be a little mad that in one month I spent enough money to pay for my DSL for like 8 months. |
well rationalize with them saying that they never said that there would be a cap and that u want to bring this up with the company too blahblah..ur folks will surely back u up agaisnt the company |
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| mot10n |
wow, this is twice as bad as my rogers cell phone bill... god, that's a lot of money for internet!
as lkd said, make sure you check the fine print. and when you do call customer service to complain, be nice. they might give you a break. worked for me :D |
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| Blue. |
| quote: | Originally posted by mot10n
wow, this is twice as bad as my rogers cell phone bill... god, that's a lot of money for internet!
as lkd said, make sure you check the fine print. and when you do call customer service to complain, be nice. they might give you a break. worked for me :D |
I just really hope there wasn't any fine print when I signed up like something saying that limits were going to be implemented on a certain date. If not then they had better expect an asswhoopin' since my parents don't take from anyone, it'll be a think of beauty and I'll find a better DSL company, any suggestions? |
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| DJ El Kay Dee |
| quote: | Originally posted by trance_n_dance
I just really hope there wasn't any fine print when I signed up like something saying that limits were going to be implemented on a certain date. If not then they had better expect an asswhoopin' since my parents don't take from anyone, it'll be a think of beauty and I'll find a better DSL company, any suggestions? |
go for cable...might be tiny bit slower at times but ive never had a single day when its been down.....when i was on DSL, there was constantly issues with the service..oh and did i mention no cap either?? |
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