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I hate being on HOLD!!! (pg. 2)
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rabbitjoker
quote:
Originally posted by Rocco
yea holding sucks... i had to hold on the phone for 30 mins to get in touch with the Toronto Star yesterday... they're spaming us free paper.


Let me get this straight...

You waited on the phone for 30 minutes - to tell them that you don't want a free paper????
Jayx1
I wouldnt doubt it coming from her...
rabbitjoker
quote:
Originally posted by Jayx1
I wouldnt doubt it...


No. You're confused. I'm talking to/about Rocco.
tha_broad
When I worked in a call centre for a pizza place, if a customer annoyed me (which a lot of little things did) Id just put them on hold....if they didnt know what they wanted, if they couldnt find their credit card, if they couldnt spell the street name or didnt know their main intersection (like come on ppl, KNOW WHERE U ING ARE!!!!) id always just put them on hold.....God i hated working there....
Pettiscool
on hold with telus high speed busineess internet... this ones pretty bad.
StereoPrincess
quote:
Originally posted by drgoodvibe
lol I like putting people on hold.. it's fun. They get all mad and such. There was this morning when I put this crazy chick on hold. She was going nuts! I think her name was Marg or something. :thepirate


meanie!

hee hee the worst is when after they get all my info (account number) they try to call me by my last name. Ms. Waoietjafkhsdglk, and that is how it comes out.

you can ask to call me margaret. why embarass yourself and me?
rabbitjoker
quote:
Originally posted by StereoPrincess
Ms. Waoietjafkhsdglk


Let me write that down. bwhahah!
Endlesswave
quote:
Originally posted by StereoPrincess
meanie!

hee hee the worst is when after they get all my info (account number) they try to call me by my last name. Ms. Waoietjafkhsdglk, and that is how it comes out.

you can ask to call me margaret. why embarass yourself and me?



With us we're supposed to wait until the person says so. (or at least make the attempt). Putting someone on hold is great...esp if they're a real ...heheh.But usually I try not to.
dEsidEL


Margs.. i'm gonna send u a cassette tape with recorded hold music for Xmas ..

DigiNut
quote:
Originally posted by rabbitjoker
Let me get this straight...

You waited on the phone for 30 minutes - to tell them that you don't want a free paper????

Yeah but RJ, the paper we're talking about is the Toronto Star here. :p

I believe my parents did the same thing. They cancelled their subscription to the Star several years ago for a very specific reason.

dallastar
quote:
Originally posted by StereoPrincess
Just wasted my entire morning on two ing phone calls!!!!


Get more staff you idiots!!!

Anything more than 15 minute wait is inappropriate!!!


PICK UP THE ING PHONE!!!


I was on lhold too today for 25 minutes with CANADA TRUST - to bad Emery wasn't workin'!! hee hee *~*

:D

but yeah - this is BUll with the amount of time we have to hold on a "customer" service line - to me it is NOT customer service at ALL!!!!:whip:
Pettiscool
quote:
Originally posted by DigiNut
Yeah but RJ, the paper we're talking about is the Toronto Star here. :p

I believe my parents did the same thing. They cancelled their subscription to the Star several years ago for a very specific reason.


reason?
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