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Dropped Telus Phone in Sink
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| teufel-man |
I just dropped my telus phone in my sink and it turns on initially but is not working properly... it turn off after a few seconds
i bought it under a month ago...
i need some advice! what do i do? aka what is the easiest way for me to get a new phone from them for free |
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| dEsidEL |
great opporunity to rethink your decision to go with CDMA Telus, and consider switching over to GSM.. especially if you want a nicer looking phone ;)
no chance in getting a 'free' phone unless you're prepared to enter into at least a 2-3 year contract, and that goes for any provider. the 'free' phones that companies offer aren't free, they're just subsidized through your agreement to be bounded by their service as per your contract.
i'd go eBay or Howardforums.com if you're looking for a deal ..
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| Gypsy |
| give your phone a few days to dry out and it still might be ok. i dropped mine in bucket of water and it sat there vibrating for 3 days and then worked fine. just pop out the battery and blow some air from a hairdryer around it and there still might be hope. |
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| teufel-man |
| well i originally got this phone on a 2 year contract so cant i just tell them this phone is broken, and it should still be under warranty so they should be able to either fix it or give me a new one |
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| teufel-man |
| quote: | Originally posted by Gypsy
give your phone a few days to dry out and it still might be ok. i dropped mine in bucket of water and it sat there vibrating for 3 days and then worked fine. just pop out the battery and blow some air from a hairdryer around it and there still might be hope. |
yeah i have been doing this and have seen improvments..... so i am hoping this will work |
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| Revival160 |
Any chance you paid for it with your credit card? If so, some credit cards have loss/damage/theft insurance on them.
I found this out after I bought some super expensive sunglasses and proceeded to sit on them the next day. |
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| locodawg |
| quote: | Originally posted by teufel-man
well i originally got this phone on a 2 year contract so cant i just tell them this phone is broken, and it should still be under warranty so they should be able to either fix it or give me a new one |
If Telus is anything like Bell, good luck. Bell Warrenty service is crap. Friend of mine, took her phone in 3 times with the same problem, and they returned it each time saying the problem is fixed.
Best thing about Rogers/Fido, if anything happens to your phone you have a large market to shop for a new one. |
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| ChrisD |
| ouch, that sucks! Ive managed to go through a few phones, lucky, Ive had work to pay for them. |
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| Cosmic Fur |
Go to the Telus booth in person, and try explaining to the Telus employee that you were mugged in the Entertainment District yesterday, and that your phone as well as your wallet was tragically stolen. Explain to him that now you have no phone and you can't even buy a new one cause your wallet was stolen too.
Here, the employee has one of two choices, either give you a new one, or tell you he can't just go around giving whoever wants a new phone a new phone. If he does the latter, here is what you say:
"Okay okay, I come clean now. You see, I was talking to my recently-pregnant girlfriend on the phone in the bathroom while taking my morning shave, and you know, the mirror was steamed up so I couldn't see my poor phone slowly slipping out of my hand, *sniff*, and I was a little emotional too, *sniff*, and the next thing I know I feel it slipping out of my hand and into the sink filled with water! *sniff* I tried to make a last-minute grab for it, but alas! *sniff* the razor was in my other hand, and I just couldn't grab it in time! I fished it out as fast as I could, but it was too late. *long pause* *sniff* I dried it off, but it still wouldn't turn on, *sniff* and now my girlfriend's mad at me cause I hung up on her, *sniff* and the Labour of Love sets were all wrong. *sniff*. WHY DID BENNY BENASSI CLOSE? HUH??? *sniff* CAN YOU TELL ME THAT?!??! Digweed had nowhere to go. Did he he? NU-UH, HE DIDN'T! *sniff* It's just *sniff* I love Digweed so much, and Benassi was the one closing? *sniff* WHAT IN THE IS WRONG WITH THE WORLD??!!"
Now here, gauge the reaction of the employee. If it still doesn't look like he's about to crack, break out the waterworks. And I don't mean girlish my-boyfriend-just-broke-up-with-me waterworks, I mean the REAL waterworks. The I-ed-over-my-life-with-heroin waterworks. Sobbing, bawling, mumbling, snot streaming out your nose, the whole 9 yards.
After about 15 minutes of this, any employee will crack and give you your brand new phone.
Works everytime.
TRUST. |
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| Revival160 |
| quote: | Originally posted by Cosmic Fur
And I don't mean girlish my-boyfriend-just-broke-up-with-me waterworks, I mean the REAL waterworks. The I-ed-over-my-life-with-heroin waterworks. Sobbing, bawling, mumbling, snot streaming out your nose, the whole 9 yards.
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Genius. |
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| El Kay Dee |
| quote: | Originally posted by Revival160
Genius. |
wont work tho....
iw as a telus rep for a few months...
reps in store cant do for u
u have to call in and cry and then ask for the manager....ive had so many waivers on fees and even bills its not even funny
(no i didnt cry...just bitched about being a client for so long and i deserved waht i asked for) |
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| EvilTree |
| quote: | Originally posted by Cosmic Fur
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A bit too much time on your hands eh |
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