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What Cell Phone Company Do You Use? (pg. 5)
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| monishb |
| quote: | Originally posted by *~LiSa-LoO~*
The one thing I hate about Rogers customer service is that damn voice activated menu. They had it for awhile and I hated it, then they switched back and now they have it again. I HATE IT! I've made a few complaints about it, and the customer service reps have been really great saying that they appreciate my comments, and in fact they want feedback from their customers to know what works and what doesn't. They gave me a website to put in my complaint about to.
Now I don't know how serious they took my complaints, b/c they still have the voice thing. But perhaps there haven't been many complaints, or people have also said they liked the new system. I just thought it was really good how they handled the situation though. |
until its a big concern, they would care less, the people who actually call in to complaint is less than 1-2% generally and its those people who only have 40-50$ plans on their accounts. |
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| monishb |
| quote: | Originally posted by Ortemy
im with telus, my main complain is lack of cool phones and the fact that I can not use a SIM card to store my phone numbers on it AND go abroad with my phone. |
a cool new phone i hear? that can be arranged send me a pm ;) |
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| nadezhda |
| quote: | Originally posted by monishb
A few things i must point out-
its still standard for even telus to charge you 3$ for detailed billing, the same with rogers/fido
its still 20c for intl text messages with telus, until and unless you have unlimited text messaging for 10$ a month then only you pay 5c a message for intl text messaging or get the 5$/100 text messaging
so your friends on telus are telling you a load of crap, but its true to a certain extent, how do i know this? because i work for telus lol:D |
yeah, that's what i said - a text messaging plan.
i still think it's a giant pile of bull that i should have to pay for an itemized bill, which i didn't have to do up until a few months ago. how else do i know whether they are overcharging me? that's total crap. it should be automatic. |
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| *~LiSa-LoO~* |
| quote: | Originally posted by phlog
they bill you untill the end of your contract. this is typical of all providers. |
| quote: | Originally posted by StereoPrincess
I know you are not exaggerating.
I called and reported my phone lost/stolen, for two months after I still got charges for full plan on their system. I would call, and sure enough, it was in their system that I had called and cancelled but I was still getting charged for a phone that I didn't even have or use (the phone itself was not even in use, no calls from it, nothing). (and no, I wasn't under contract). |
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| nadezhda |
| PS! is telus the only one that doesn't do GSM (or GMS or whatever they're called) phones? |
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| phlog |
| quote: | Originally posted by *~LiSa-LoO~*
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fine print:
*anything in brackets is void* |
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| El Kay Dee |
u didnt put Mike with telus so i cant pick one...
mike runs on a different range altogether as well... |
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| El Kay Dee |
| quote: | Originally posted by nadezhda
PS! is telus the only one that doesn't do GSM (or GMS or whatever they're called) phones? |
Bell and Telus
Mike fones are on iDen and the newer fones u get via Mike are for both GSM and iDen |
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| Cosmic Fur |
| quote: | Originally posted by nadezhda
PS! is telus the only one that doesn't do GSM (or GMS or whatever they're called) phones? |
It's GSM, and no, Bell is also CDMA afaik.
Edit: Liam can lick a goat's ass. |
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| me@t k@tie |
| Don't make fun of Lemur! |
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| monishb |
| quote: | Originally posted by nadezhda
yeah, that's what i said - a text messaging plan.
i still think it's a giant pile of bull that i should have to pay for an itemized bill, which i didn't have to do up until a few months ago. how else do i know whether they are overcharging me? that's total crap. it should be automatic. |
you know what else is funny getting a 30 page bill with phone numbers you will never even check to see. I am sure you could view it online for free through bell or any other provider. |
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| monishb |
| quote: | Originally posted by El Kay Dee
Bell and Telus
Mike fones are on iDen and the newer fones u get via Mike are for both GSM and iDen |
no your incorrect, telus has not launched any of their phones which are hybrids for MIKE and GSM, but yes you can buy one of ebay which is unlocked and can be used on the iDEN network with MIKE |
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