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Bell now 'shaping' everybody's internet (pg. 2)
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TO guy
quote:
Originally posted by Dark_Archonis
This is already being pursued by some of the 3rd party ISPs. Unfortunately, that is equivalent to a complaint call line. Much more than that needs to be done to force the government to take notice. It's a good start, but a big step would be to see the story front and center on all major Canadian news and media outlets.


http://www.blakes.com/english/pract...ompetition&loc=

The Bureau takes more notice depending on who sends the complaint.
patpicos
quote:
Originally posted by kitchTA
The cause of the problem is... lack of competition. In ontario we are dominated by Rogers and Bell... and sure there are small companies too but no major competitors. Without competition companies like bell can be "slowing down" our internet and we cant really do much about it. Now if there was a new competitor in the market, NO ONE would put up with the bull of slower speeds.

correct me if i am wrong.


there would be more competition if CRTC wasnt restricting the number of ISP's per region.
Orko
Guys it has nothing to do with the number of ISPs, or perceived competition. It has everything to do with Bell owning the lines. As long as Bell and Rogers own all the lines, there is nothing any other ISP can do except put in their own.

The most communist thing to do, would be for Bell and Rogers to sell their lines to the gov, and then ISPs rent from the gov. But, as a business that would make no sense for Bell or Rogers to sell their competitive advantage.

The true problem is that these companies just do not have the infrastructure to support the speeds they claim. They over sell their lines, based on the assumption that most people will never use the full potential of their service. What the CRTC needs to do is penalise these companies for not sticking true to their promise of service.

If you are paying for 5Mb, then you should be able to get it, regardless of what other users are doing. Otherwise, do not market your product as such.
Dark_Archonis
This brings up another point; there should be better government regulation and rules in terms of how ISPs are allowed to market their services, or how they control their services.

Most ISPs are dramatically overselling their services and misleading consumers but there is nothing in place that prevents them from doing that.
TO guy
quote:
Originally posted by Orko


If you are paying for 5Mb, then you should be able to get it, regardless of what other users are doing. Otherwise, do not market your product as such.


Point is, this is a competition issue, not a CRTC issue.
phlog
quote:
Originally posted by Orko
The true problem is that these companies just do not have the infrastructure...

bingo.



consider this; RIM wants to buy Bell's ENTIRE fiber optic backbone in the K-W area. who do you think is a better customer, RIM or Joe Blow who downloads every axxo release? just an example of the current bandwidth situation. ISP's favorite residential customers are senior citizens with 8Mb connections who send the occasional email.

i don't know what percentage of torrent traffic is copyrighted material (therefore illegal) but it's high, probably upwards of 90% (i realize it's falling now that some artists/companies are releasing material legitimately via p2p, but the point still stands). ISP's have no way of determining what is legit and what isn't so torrent traffic seems like a reasonable place to start cutting bandwidth if you're a company trying to maintain an already strained network.

i'm just as pissed off about throttling as the next p2p user, but i don't expect things to change much until the the isp's upgrade their .

with regards to the FTP throttling, i wasn't aware of this but i do believe there is something in the contract that says you aren't allowed to host with a residential connection... i could be wrong.
dj_souvlaki
alright this is a long read but my buddy kevin (rip) had a big run in with rogers when they first started limiting band width and shaping there internet connection.

he was a very skilled writer and absolutley halarious. well worth the read.




FCUK ROGERS
Ok I know it's been a while but I've run into a problem with my internet and now you're going to hear about it.

Rogers cable recently implemented a new feature to thier high speed broadband service. It's called "traffic shaping." Oh, don't get the wrong idea, this isn't for you, it's for them. Basically to make room for thier new voice over ip service, they had to eliminate a chunk of our internet service. So to do this, they use this traffic shaping to leave all peer-2-peer programs at bottom priority. So this means that all you Kazaa, Limewire, Bittorrent and other p2p users will all get screwed. Turtles and snails will now stop to point and laugh at how slow your internet has become. And most lovely of all, they didn't tell us about it. In fact, they were purposely trying to hide it from us. All the tech support guys were told to keep a tight lip about it, and even employees were kept in the dark about it. They really thought they could hide this from the computer geeks? You know what, Ted is such a money hungry twat. Anyways, anyone in Toronto, or Canada for that matter who has recently noticed a severe slow down in thier internet, now you know why. And this doesn't just apply to bottom end users. People using business or extreme lines will feel the same effect. So basically, anyone using Rogers as thier internet provider right now, might as well be using Rogers high speed Lite, because even if you're paying more, you're getting the same internet as the cheapest plan......just so you know -_^

This is hardly the first time I've had a problem with Rogers. They once shut off my internet because I exceeded my internet usage limit. Even though I clearly paid for "unlimited access" internet. So I went through thier terms of services and you won't believe what it said. It was written in guilty-bastard-scientific-complication-language, but I managed to decipher two shocking terms from it.

1) They decide what the word unlimited means, which ironically enough was a metaphor for "limited."

I actually called tech support for this and let me give you the convo:


Me: Why was my internet shut off?

ape with Rogers hat: Because you have been downloading way too much and it is affecting the system of everyone around you.


Me: How is that my problem? You sold me unlimited access internet at 3mb/s, so now you're telling me I can't use it?

ape in Rogers hat: Well you can use it but just don't leave it on all day and don't go over the limit.

Me: That's bull. I should be able to use it as much as I want. It says unlimited.

ape in Rogers hat: Well it is, in the sense that you can use it all day, you just can't be downloading all day.

Me: So it's not actually unlimited then.

ape in Rogers hat: Well......uh......

Me: And besides, you never even told me a limit before you cut me off! If I knew how much I would be shut down for, then I would have not downlaoded so much! What is the limit anyways?

ape in Rogers hat: Well there is none.

Me: WHAT?!?!? You just said I was shut down for going over the limit!

ape in Roegrs hat: Well we decide whether or not you are using too much, but there is no actual set limit.

Me: What the ! So you don't even know when you're going to shut me down, just whenever you feel like it?!?!?! THAT'S THE DUMBEST ING TREEHUMPING PINK BUNNY RAPING HORSE I'VE EVER HEARD IN MY WHOLE PROFESSIONAL CAREER!!!

ape in Roger hat: Well sorry sir, that's the way it is.

Me: !

*hang up*

2) The other term of service was the worst of them. It was buried near the end and used a lot of bull and complicated words, but it basically said this: We at Rogers may change the terms of services at any time, and in any way we please, without notifying you, and you must comply.

WTF kind of term is that?!?! You can change the terms of service at any time and in any way?!?!?! Well, that's Rogers for you. Just a big corporation looking to suck the money off of you as efficiently as possible.

Isn't it ironic though, the more technology advances and after all this new advancement, you would think that the internet could only get faster. And I've been on cable internet since it first came out on the market. But instead, ever since day one of cable internet, it has only gotten slower, while the prices have only gotten higher. It's like we're paying them extra to downgrade us.

Anyways, now you know what Rogers is doing. They don't want people to know about this, so I encourage you to talk to everyone you know about this, or post it in your blogs or do whatever it takes to get this information around. Especially you Limewire, Kazaa and Bittorrent people. You will be affected severely, if you haven't already. Just giving you a heads up.
dj_souvlaki
oh and he got an e-mail from rogers saying he went 300% over his bandwidth. his entire neighbrouhood only used 12% of their available band width.
dEsidEL


here was the article about this issue that was published in the Globe & Mail recently:

http://www.theglobeandmail.com/serv...Technology/home

.. also the matter of 'packet bias' where ISPs who are involved in business agreements with content providers could potentially prioritize one party's packets over another.

Wasn't there a new law that was recently passed in the US preventing this type of data discrimination?

Some of you Rogers customers may have also gotten some mail recently concerning their new usage allowance policy which applies a surcharge in the event that you exceed your new monthly data limit. Essentially it's almost akin now to your utility bill where you pay a premium for additional use.

I don't mind paying for a certain amount of data, but I agree that it shouldn't be discriminated.

The funny thing is that companies like Bell, Rogers, and Telus have owned much of the infrastructure for years. A lot of these third party companies lease their bandwidth because trying to build this type of infrastructure from scratch would have huge startup costs.

anyways tons of info on this issue:
http://en.wikipedia.org/wiki/Network_neutrality
Orko
quote:
Originally posted by phlog
i don't know what percentage of torrent traffic is copyrighted material (therefore illegal) but it's high, probably upwards of 90% (i realize it's falling now that some artists/companies are releasing material legitimately via p2p, but the point still stands). ISP's have no way of determining what is legit and what isn't so torrent traffic seems like a reasonable place to start cutting bandwidth if you're a company trying to maintain an already strained network.

with regards to the FTP throttling, i wasn't aware of this but i do believe there is something in the contract that says you aren't allowed to host with a residential connection... i could be wrong.

You are right about running a FTP server at home, but I was connecting to a remote FTP server, for my web hosting. I host a few sites, and maintain a few more for school stuff. The upload and download was limited. After I confronted Bell, they gave in and told me that they are in fact shaping FTP traffic.

I totally agree that a lot of the bitorrent traffic is 'illegal', but the current situation is that usage is changing, and that our options are changing. For all of our media needs, we only need an internet connection into the house. It can handle all tv, telephone, internet, and other communication functions. Bell is trying to limit what we do with our connections. I can greatly reduce my costs by paying for internet, and using VOIP, and getting free legal shows, and music off the net.

I just hope that the shaping is temporary, until they update their infrastructure. The Internet is the most flexible, and capable content dilivery system we have created, and there is no reason it should be hampered deliberatly.
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