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Free Maxim Magazine Subscription (Seems legit, I signed up!) (pg. 6)
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| LKD |
| quote: | Originally posted by Moral Hazard
Mine was also cancelled on the 16th, so I too have written to them. |
seems like everyone's was canceled on the 16th.....so 12 days later they decide that they dont want to fulfill their campaign? lame..
i'm going to reply now too...if you say free without a disclaimer of quantity, you better supply to the demand with no excuses....this is a big no no |
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| LKD |
so all of you that recieved a replied def got it from maxim@emailcustomerservice...
this domain is registered as follows:
| quote: |
Registrant:
Palm Coast Data
11 Commerce Blvd.
Palm Coast, FL 32164
US
Domain Name: EMAILCUSTOMERSERVICE.COM
Administrative Contact, Technical Contact:
Palm Coast Data [email protected]
11 Commerce Blvd.
Palm Coast, FL 32164
US
386-447-2468
Record expires on 17-Aug-2010.
Record created on 11-Apr-2008.
Database last updated on 13-Aug-2009 20:23:59 EDT. |
well....it wasn't a maxim.com link we all subscribed to......3rd party promotions from the look of it.. |
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| VDub |
| I've been a subscriber for years and when I've called customer service in the past, I'm pretty sure I spoke to that cs company in Florida... |
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| LKD |
| quote: | Originally posted by VDub
I've been a subscriber for years and when I've called customer service in the past, I'm pretty sure I spoke to that cs company in Florida... |
dennis publishing, being so huge outsources their CS? why cant they just keep it internal? unless it's a daughter company... |
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| Moral Hazard |
| quote: |
Mr. Robinson,
While I am not unsympathetic to your inventory problems I must contend that they are, in fact, your problem. I do not recall any proviso of "while inventory is available;" moreover, I'm more then a little confused how a product can be out of inventory for the free promotion but there can be inventory of the very same product available at a $15.00 price point. It seems to me that Maxim is engaging in the every unethical (and in many jurisdictions illegal) practice of "bait and switch" marketing, which is deplorable to say the very least. Please consider this email to be your opportunity to rectify this situation.
Best regards,
Moral Hazard
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, August 13, 2009 11:26 PM
To: Hazard, Moral
Subject: Re: Identified Customer Other Inquiry Reference: 452499146 []
Dear Mr. Hazard,
Due to overwhelming demand that exceeded our inventory, we do not have the inventory to fulfill all the orders we received.
We are offering a special $15.00 price for those customers that we could not accommodate. Please visit us at: <https://secure.palmcoastd.com/pcd/d...?ikey=0815BISCY> to sign up.
Thank you for your interest in Maxim.
Sincerely,
Mark Robinson
Email Customer Service
*Please provide all previous emails with your reply* |
See if that gets me anywhere. |
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| dEsidEL |
here's the latest on my saga..
| quote: |
Dear Mr. Fu Man Choonz,
We apologize that the free subscriptions offered for the Maxim magazine was for a limited time, and quantity. We apologize, we have surpassed this number. We sincerely apologize for any frustration, and inconvenience this has caused you. We noted your account that your contact information is not shared.
Thank you for your interest in Maxim.
Sincerely,
Mark Robinson
Email Customer Service
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Seems like these guys are paid to say "apologize" 3 times in their response. I wonder if they even have any power to grant a 1 year free subscription at their discretion.
I'm not gonna bother replying.. just annoyed that I gave them my personal info for nothing
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| dEsidEL |
after a quick Google of Mr. Robinson's name along with Maxim, it seems like this isn't the first time this problem has happened with them.
Last year a similar promo ran only with "overwhelming" demand and a cancellation of requests, but instead with a $5 subscription offer:
source:
http://forums.slickdeals.net/showthread.php?p=21919893
what a load of crap.. total "bait and switch" marketing, and a means to harvest personal data of non-subscribers
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| Dior Homme |
| So none of you got the magazine? Should I be considered lucky? The magazine I got in the mail wasn't the greatest piece of maxim to begin with. |
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| ChemEnhanced |
| I smell a class action lawsuit |
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| beatjunkie |
Response from my counter reply:
(I would love to see some legal action come out of this against them)
We apologize that the free subscriptions offered for the Maxim magazine was for a limited time, and quantity. We apologize, we have surpassed this number. We sincerely apologize for any frustration, and inconvenience this has caused you.
If you wish to call, our customer service telephone number is 1-800-829-5572. The hours are Monday thru Friday 7:00 a.m. to 12:00 midnight and Saturday and Sunday 9:00 a.m. to 6:00 p.m. EST.
Thank you for your interest in Maxim.
Sincerely,
Mark Robinson
Email Customer Service |
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| me@t k@tie |
| I received the magazine in today's mail. |
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| LKD |
| quote: | Originally posted by me@t k@tie
I received the magazine in today's mail. |
wtf...what would you do with it? |
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