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Remote assistance solutions
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| gehzumteufel |
Does anyone know any alternatives to Team Viewer?
If you haven't heard of it, it is basically a remote desktop solution targeted at tech support professionals that support end users. No client installation is necessary, just download and run this client app. Once the app terminates, the connection is no longer available. It also generates a random password each time it is run.
Just to make this clear, I need something similar to the service TeamViewer offers. This is intended to be used by myself and an end user. A remote support option that allows me to control a complete morons computer. It has to be very easy to setup on the end-user side. |
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| Abercrombie |
We use our own at HP (HP Classroom).
But with mputer-deficient friends and family, netmeeting or msn/windows live does the trick. If it's pre-installed, why install and more apps? |
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| bas |
| So technically you could gain access to someone's machine without ever having to install anything? |
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| Sushipunk |
| quote: | Originally posted by bas
So technically you could gain access to someone's machine without ever having to install anything? |
Are you thinking what I'm thinking? |
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| Silky Johnson |
| :stongue: :stongue: |
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| bas |
| quote: | Originally posted by Sushipunk
Are you thinking what I'm thinking? |
Ben managed to install Team Viewer on my laptop? No, that's ludicrous! You in' weirdo. |
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| Silky Johnson |
| No, stupid. Tricia did it. :rolleyes: :rolleyes: |
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| Abercrombie |
| quote: | Originally posted by bas
So technically you could gain access to someone's machine without ever having to install anything? |
It's a feature one must enable in windows live messenger. Netmeeting has been around since the mid-90s pre-installed on everyone's windows, and I used it for tech support in my Compaq days as far as 1996. Microshaft now has Windows Meeting Space on vista that does the job.
Of course both people need to run the same app at the same time, and give permission to share desktop and pc. |
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| gehzumteufel |
| quote: | Originally posted by bas
So technically you could gain access to someone's machine without ever having to install anything? |
We still have to direct the client to download a helper app of sorts. It creates the connection with Team Viewer's remote servers. It then generates an ID that is unique to your machine the first time you run it. It also generates a new password every time the app is run. So, technically, yes, but not truly. |
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| gehzumteufel |
| quote: | Originally posted by Abercrombie
It's a feature one must enable in windows live messenger. Netmeeting has been around since the mid-90s pre-installed on everyone's windows, and I used it for tech support in my Compaq days as far as 1996. Microshaft now has Windows Meeting Space on vista that does the job.
Of course both people need to run the same app at the same time, and give permission to share desktop and pc. |
Netmeeting works well, but it no longer exists on Vista, and it is a piece of when it comes to speed. |
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| bas |
Ah so it's all done via Windows Live like Net Meeting was?
Windows Messenger for Mac has no such service, you win this round -_- |
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| Abercrombie |
| quote: | Originally posted by bas
Ah so it's all done via Windows Live like Net Meeting was?
Windows Messenger for Mac has no such service, you win this round -_- |
:)
For windows in messenger, click "Actions", "Request remote assistance". |
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