|
Dodgy Online Record Stores (pg. 20)
|
View this Thread in Original format
| Frase |
Right, i order 2 records online on Tuesday
I get an email back saying their payment system had a problem even though my card was all fine and dandy, i ring the chap up. He orders them and payment goes through.
Next i get an email today saying the items been shipped but one of the records is out of stock (white label and a month before gen release, rare).
Me fuming, rings up HTFR.
I explained the situation and told them that its crap business to do this. You cant have one guy telling me up and taking payment for two records then to say one is out of stock 2 days later when it clearly isnt.
The silly mare on the end of the phone then proceeds to tell me that it's also a shop and it might have been taken off the shelf before they picked it. Sorry but 2 days to pick an order out takes the piss.
She then goes onto tell me that Platinum customers get the priority of the order and get them picked immediately. The fact its a shop means that its unlucky that someone got it in this '2 day period' of me making making the placing the order and then getting it picked.
I told her well what are you? An online store or a shop then? Cos what im hearing is you say you cant do both.
I hung up and now in the process of writing a strong worded letter to the management about their shoddy practice.
Take my advice avoid these pillocks like fu*king aids.
What a joke HTFR are :mad: |
|
|
| Simcut |
| Another happy customer of HTFR's, they ripped me off out of over £50 and I never got it back :| |
|
|
| 00soups00 |
| lets all take this hint and NEVER SHOP HTFR EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11 |
|
|
| Simcut |
| quote: | Originally posted by 00soups00
lets all take this hint and NEVER SHOP HTFR EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11 |
indeed, I REALLY cant understand how they have stayed in business, must be ripping off zillions of people I guess :/ |
|
|
| djmushi |
| chemical-records is THE store!!! Love`em! |
|
|
| RJOllos |
| I had good luck with Dancerecords.com in the past, but last order they send me a warped record. A good record store would replace it, but i emailed them 4 days ago and no reply. At the very least i won't be ordering from them again. Anyone else have any experiences with them? |
|
|
| RJOllos |
| quote: | Originally posted by RJOllos
I had good luck with Dancerecords.com in the past, but last order they send me a warped record. A good record store would replace it, but i emailed them 4 days ago and no reply. At the very least i won't be ordering from them again. Anyone else have any experiences with them? |
They replied to me today saying they would send a replacement, so i'm back to recommending them as a good record store especially for those that live in the us. |
|
|
| twilight |
| Just wondering - has anyone ever used www.web-records.com?? I wanted to order some stuff from them and I don't know if they're ok. |
|
|
| deknician |
I had the same problem with HTFR as barryfigiel when I ordered "CJ Bolland - The Prophet" and they also repeatedly managed to send me records in knackered sleeves.
I now use Juno for all my purchases and have never had a problem - and all my records arrive within 2 working days with standard (first class) delivery (I live in the UK). |
|
|
| Simcut |
| Juno's packaging is a bit gay tho. |
|
|
| deknician |
| quote: | Originally posted by Simcut
Juno's packaging is a bit gay tho. |
Lol yeah I know what you mean!! |
|
|
| Simcut |
its a ing nightmare to get records out of it, you end up bending them near enough :S
btw, where in Herts r u mate? |
|
|
|
|
