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My Dragonfly experience (pg. 5)
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| Jayx1 |
| quote: | Originally posted by Sasha
I did, but I also study economics at school... it's fun, and it explains why tips are necessary! |
then why doesnt it happen elsewhere to nearly the same extreme? |
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| Rodrico |
| quote: | Originally posted by Jayx1
Is it not your job to notify management when somebody has had too much? RIght of refusal of service ALWAYS has to have backing of management. If you refuse to serve a patron who is drunk, then you should be kicking that person out. And i doubt the doormen or management would comply simply because hes a lousey tipper.
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You want your bartender to notify management everytime they feel someone is a bit too drunk? Not at a club it wont happen, why? because its way too in busy at a nightclub. And refusal of service is a judgement call made by the bartender and is always handled by the bartender, if the customer complains, it becomes management issue. Bartenders are given smart serve licenses to lawfully know when to give refusal of service, its is law now to have it and once you serve a drink with your smart serve, the bartender is held responsible, and ONLY the bartender (must be nice for management, isnt it?). Now if hes a lousy tipper, im sure the bartender can just ignore him and make up any excuse that he see's fit, and management cant do ...why, because in the end management usually either trusts the bartenders judgement, or knows the bartender is making a certain call unless it happens way too frequently to it be a singular instance and therefore is the bartenders problem and needs to be resolved. Its a shame, but thats the nightclubbing business in terms of management/bartending.
Every night you get about 5 complaints from anyone about something random...you usually ignore them unless they are all coming from a specific individual or issue every night. Its then that its clearly the bartenders attitude, but for one guy, youre not gonna fire a bartender over it because its an even bigger headache having to constantly replace workers over one cheap customer. |
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| richard raiban |
| quote: | Originally posted by devnull
I dont get tipped for fixing issues at work, why should they get tipped to open a bottle.. |
easy there
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| Jayx1 |
| quote: | Originally posted by Rodrico
You want your bartender to notify management everytime they feel someone is a bit too drunk? Not at a club it wont happen, why? because its way too in busy at a nightclub. And refusal of service is a judgement call made by the bartender and is always handled by the bartender, if the customer complains, it becomes management issue. Bartenders are given smart serve licenses to lawfully know when to give refusal of service, its is law now to have it and once you serve a drink with your smart serve, the bartender is held responsible, and ONLY the bartender (must be nice for management, isnt it?). Now if hes a lousy tipper, im sure the bartender can just ignore him and make up any excuse that he see's fit, and management cant do ...why, because in the end management usually either trusts the bartenders judgement, or knows the bartender is making a certain call unless it happens way too frequently to it be a singular instance and therefore is the bartenders problem and needs to be resolved. Its a shame, but thats the nightclubbing business in terms of management/bartending.
Every night you get about 5 complaints from anyone about something random...you usually ignore them unless they are all coming from a specific individual or issue every night. Its then that its clearly the bartenders attitude, but for one guy, youre not gonna fire a bartender over it because its an even bigger headache having to constantly replace workers over one cheap customer. |
i understand smart serve. Thats why if the patron is too drunk then he should be removed. That is the bartender's right. Otherwise its the bartender's JOB to serve a sober customer. Hands down. And no amount of arguing will change that. If a bartender were to refuse service based on tipping im sure he/she would sometimes get away with it. But that doesnt make it right. Furthermore if any decent establishment's management found out about this theyd fire that bartender as its costing them business.
I hate the holier than thou attitude that some bartenders seem to possess. They forget that they are simply employees like everyone else.
Not all bartenders are like that of course. I know many nice ones. But there is noo doubt that practically any club you visit will have its share of overly paid stuck up servers. |
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| legendary_waz |
| quote: | Originally posted by Rodrico
You want your bartender to notify management everytime they feel someone is a bit too drunk? Not at a club it wont happen, why? because its way too in busy at a nightclub. And refusal of service is a judgement call made by the bartender and is always handled by the bartender, if the customer complains, it becomes management issue. Bartenders are given smart serve licenses to lawfully know when to give refusal of service, its is law now to have it and once you serve a drink with your smart serve, the bartender is held responsible, and ONLY the bartender (must be nice for management, isnt it?). Now if hes a lousy tipper, im sure the bartender can just ignore him and make up any excuse that he see's fit, and management cant do ...why, because in the end management usually either trusts the bartenders judgement, or knows the bartender is making a certain call unless it happens way too frequently to it be a singular instance and therefore is the bartenders problem and needs to be resolved. Its a shame, but thats the nightclubbing business in terms of management/bartending.
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RIGHT ON! Exactly what Ive been trying to say. the BARTENDER is RIGHT! |
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| Rodrico |
| quote: | Originally posted by Jayx1
i understand smart serve. Thats why if the patron is too drunk then he should be removed. |
Obviously you dont, because if anything, you should never throw out a really drunk person from your establishment. As a bar, nightclub or restaurant, you always make sure a few things like a. did we serve them all that alcohol? b. they must be watched over a small period of time to see if they can handle themselves in public c. kicking them out of the place and sending them to their car can result in a lawsuit if they get into an accident, so dont be hasty to boot them. Its the restaurants responsibility to make sure every customer has some time to drink water and sober up before being sent away. The last thing you ever do is boot out a really drunk person, always attend those people more so than anyone else cause they are the biggest liability a club/bar/restaurant has when serving alcohol.
I suggest if youre looking into getting into the business of owning or running a nightclub, I think you should familiarize yourself of these concepts (teach them to your bartenders too)or expect a bad lawsuit to happen. Alot of bars dont attend to some of these rules and luckily with a good set of lawyers, can escape harm, but its always better to avoid these situations by preventing them as opposed to paying them off with money. |
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| activate |
devnull, you sound like a cheap c_nt.
no wonder your care so about having a "hot" waitress. it's probably about the closest a loser like you would ever get to a woman that was even remotely attractive. |
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| Jayx1 |
| quote: | Originally posted by Rodrico
Obviously you dont, because if anything, you should never throw out a really drunk person from your establishment. |
actually i do know the law.. The law states that you may not allow patrons to become that intoxicated in the first place. So youd obviously have thrown them out long before they reach that point if you were doing your job.
:thepirate |
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| chinamon |
| quote: | Originally posted by activate
devnull, you sound like a cheap c_nt.
no wonder your care so about having a "hot" waitress. it's probably about the closest a loser like you would ever get to a woman that was even remotely attractive. |
lol that was funny but unnecessary ;) |
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| exstasie |
I always tip. Even if I don't have to, I don't mind tipping. I just like having the bartender remember me, and maybe get me something without having to ask. I pay for the service. The better tip I give, the better service I will get (usually).
The best is when you go to poor countries like Mexico, Jamaica, Cuba etc. You give the bartenders at the all inclusives a decent tip ($20-$30) the first day you get there, and they remember you. They will give you great service for the rest of the time your staying there, even possibly hook you up w/ stuff only locals know about. |
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| m2j |
| quote: | Originally posted by Sasha
Tipping bartenders/waitresses is a MUST (unless u are not satisfied with the service. the excuse, that A GUY surved you is lame)! Thats how economics work! We had a thread on that, i dont wanna go back...
u just have to accept it... otherwise drink at home, if you are soo cool
And it's not a "North American" tradition :rolleyes:
the "North American" tradition is to keep whining about EVERYTHING |
oh burnnnnn... :haha: |
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| yankeeBaby |
| quote: | Originally posted by exstasie
The best is when you go to poor countries like Mexico, Jamaica, Cuba etc. You give the bartenders at the all inclusives a decent tip ($20-$30) the first day you get there, and they remember you. They will give you great service for the rest of the time your staying there, even possibly hook you up w/ stuff only locals know about. |
This is sooo true. In jamaica, the people would kiss your ass after a good tip!! (especially if its slow season). |
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