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The Official TOTA BlackBerry thread (pg. 46)
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| LKD |
| quote: | Originally posted by Mach X
Also, not all my groups recovered when I went from the 9700 to the Torch...
Can someone kick me out of TOTA group and reinvite me?
Thanks! |
if jason hasn't made someone else admin yet, there can never be a new admin so you can't be kicked out |
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| Mach X |
| quote: | Originally posted by LKD
if jason hasn't made someone else admin yet, there can never be a new admin so you can't be kicked out |
Great, so I'm ed then... nice! |
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| Ozmözis |
So I just called Rogers to switch over from Fido...
This is what they offered me... which I think is bull considering I have Rogers Digital TV, Home Phone & Internet...
Blackberry Torch (which they want me to pay $199 for lol)
200 Daytime Minutes
Free after 5PM weekdays and weekends free
Call Display + Voicemail
500MB
Unlimited Texting crap
$70 a month inc.tax
With the bundle I'll also save $10 on my internet a month. Bastards also want a $200 deposit because I've been late on a few bills here and there but always paid off the full bill and no service disconnections.
I was just speaking to a regular representative...
Should I call back with the reference number and say this is what Bell is offering me. A full package on TV, Phone, Internet & Wireless. What can you do? If not I'll tell them I want to close my account?
Suggestions? |
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| LKD |
| quote: | Originally posted by Ozmözis
Should I call back with the reference number and say this is what Bell is offering me. A full package on TV, Phone, Internet & Wireless. What can you do? If not I'll tell them I want to close my account? |
yes.
but just make certain that your alternative IS actually something worth switching should they call your bluff (most likely wont).
I called in to cancel my internet (and i really wanted to) and i ended the convo getting 30% off my bill |
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| Mach X |
| quote: | Originally posted by Ozmözis
So I just called Rogers to switch over from Fido...
This is what they offered me... which I think is bull considering I have Rogers Digital TV, Home Phone & Internet...
Blackberry Torch (which they want me to pay $199 for lol)
200 Daytime Minutes
Free after 5PM weekdays and weekends free
Call Display + Voicemail
500MB
Unlimited Texting crap
$70 a month inc.tax
With the bundle I'll also save $10 on my internet a month. Bastards also want a $200 deposit because I've been late on a few bills here and there but always paid off the full bill and no service disconnections.
I was just speaking to a regular representative...
Should I call back with the reference number and say this is what Bell is offering me. A full package on TV, Phone, Internet & Wireless. What can you do? If not I'll tell them I want to close my account?
Suggestions? |
Call back...
Nicely and politely ask for "Customer Relations" and say you need to speak with them about your Roger's services.
Say that you were interested in changing over from Fido and thought it was be beatifical and in your best interest to stay with Rogers considering your current subscriptions with other Rogers services.
Say that they were your first choice to go to, and that you were not impressed with the offer the "normal" rep gave you and that you think it should be better considering that you're a good paying customer. And that if nothing can be done, perhaps you should entertain the bundle deals from Bell that are being offered all over and through your "work/employee" plan (which they don't need to know whats it is, or where you work because that's irrelevant).
They will work out something, you're not going to get out of paying for the phone, they just don't give those away, you're going to have to pay activation to.
But i'm sure you can get that lowered to $179 each which is what they did for me, (but my credits covered the cost).
Don't fight the price of the phone, but push for discounts and credits that will add up over time to save you more money, not discounts on the initial transaction...
Saving $100 today seems like a lot, but not if you can save $5-$10 a month each month over the next few years which is considerably more.
Most importantly, be friendly, polite, nice and firm.. do not take out any aggression or any attitude to the rep, but feel free to eloquently address your like/hate for Rogers and why the "company" should do things for you...
Good luck! |
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| Ozmözis |
Awesome thanks!
I'll call back. I'm always polite, I don't have a need to argue. I think its ridicoulous that the credit department wants $200 deposit from me because I was late on a few bills. Even though at the next cycle I paid off everything fully. The guy on the phone said 'Oh you know those letters they send you saying you're late on your payment please catch up, that's why you have to give deposit'
I don't mind paying for the phone, the deposit is what through me off and the crappy discounts... |
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| jester |
POS froze and also got an error message for about 2 hours :whip:
The Torch is going to be my new paperweight. |
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| Mach X |
| quote: | Originally posted by jester
POS froze and also got an error message for about 2 hours :whip:
The Torch is going to be my new paperweight. |
What did you do to it?! |
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| LightsOut |
^^^^
OS6 finally dropped for the 9700......check out crackberry for links. |
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| chinamon |
| quote: | Originally posted by LightsOut
^^^^
OS6 finally dropped for the 9700......check out crackberry for links. |
i will wait until enough people say it is stable |
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| LightsOut |
I loaded it on a 9700 this morning...
It's definitely stable, a couple little bugs though but that's expected, i'd give it a go ;) |
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| chinamon |
| quote: | Originally posted by LightsOut
I loaded it on a 9700 this morning...
It's definitely stable, a couple little bugs though but that's expected, i'd give it a go ;) |
what kind of bugs? |
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